{"id":"9644307476","title":"Technical Enablement Director","posted_at":"2026-01-30T21:30:14.000Z","apply_url":"https://jobs.ashbyhq.com/sentry/ee7542d4-f478-4aa0-8da9-3583845d8269/application","locations":["San Francisco, CA"],"employment_type":"full_time","workplace_type":"hybrid","seniority_level":"director","description_language":"en","source_name":"ashby","source_url":"https://jobs.ashbyhq.com/sentry/ee7542d4-f478-4aa0-8da9-3583845d8269","salary":null,"job_summary":"Sentry builds performance and error monitoring tools that help developers write better software faster. This role involves leading the strategy, planning, and execution of technical training and educational programs for internal employees, customers, and partners.","job_description":{"responsibilities":["Become a Sentry product expert.","Manage the Sentry University virtual learning platform, including curriculum development and content creation.","Create a comprehensive training strategy to accelerate customer time-to-value.","Build and operationalize a certification program for customers, partners, and employees.","Design end-user training content for CSMs and SEs.","Deliver instructor-led training through virtual group sessions and in-person workshops.","Partner with sales and marketing to track leads within Sentry University.","Collaborate with Product and Engineering to keep enablement materials updated.","Develop onboarding and ongoing technical enablement programs for technical customer-facing teams.","Develop KPIs to measure the adoption and effectiveness of training programs."],"minimum_qualifications":["Strong knowledge in the application monitoring field.","5+ years of experience in technical training development and delivery.","BA/BS degree in CS or Computer Engineering-related field or equivalent experience.","Strong verbal and written communication skills.","Strong presentation skills.","Significant experience working with customers and partners, both remotely and in person.","Ability to develop structured training plans, actions, and measurable metrics.","Experience leveraging various learning tools and media."],"preferred_qualifications":[]},"visa_sponsorship":null,"experience_years_min":null,"job_address":null,"job_city":null,"job_state":null,"job_country":null,"location_lat":37.7912489,"location_lng":-122.3971488,"keywords":["cross-functional","content creation","communication","stakeholders","Collaborate","performance","engineering","end-to-end","developers","monitoring","onboarding","enablement","inclusive","marketing","standards","strategy","Platform","business","customer","internal","external","privacy","develop","design","teams","Sales","KPIs","data","AI"],"company":{"name":"Sentry","logo_url":"https://img.logo.dev/sentry.com?token=pk_fWx5G5QrQMm-0Ud8BW3mBg&size=64&format=png","description":"Sentry builds performance and error monitoring tools that help developers write better software faster.","website_url":"https://sentry.com","linkedin_url":"https://www.linkedin.com/company/getsentry","glassdoor_url":null,"x_url":"https://x.com/sentry","instagram_url":null,"youtube_url":"https://www.youtube.com/sentry-monitoring","github_url":"https://github.com/getsentry","huggingface_url":null,"tiktok_url":null,"crunchbase_url":"https://www.crunchbase.com/organization/sentry","facebook_url":"https://www.facebook.com/getsentry/","employee_count_range":"501-1000","employee_count":null,"founded_year":2012,"headquarters":{"address":"45 Fremont Street, 8th Floor, San Francisco, CA 94105, United States","city":"San Francisco, CA","country":"US","lat":37.7879363,"lng":-122.4075201},"industry":"software","company_type":"startup","total_funding_usd":217000000,"locations":["Amsterdam, Netherlands","New York, NY","San Francisco, CA","Seattle, WA","Sydney, Australia","Toronto, Canada","Vienna, Austria"]}}