{"id":"7946295001","title":"Principal Customer Success Manager","posted_at":"2026-04-17T11:05:24.000Z","apply_url":"https://zendesk.wd1.myworkdayjobs.com/en-US/zendesk/job/Remote-Wisconsin-United-States-of-America/Principal-Customer-Success-Manager_R34579","locations":["Remote"],"employment_type":null,"workplace_type":"remote","seniority_level":"senior","description_language":"en","source_name":"workday","source_url":"https://zendesk.wd1.myworkdayjobs.com/en-US/zendesk/job/Remote-Wisconsin-United-States-of-America/Principal-Customer-Success-Manager_R34579","salary":{"min":185000,"max":277000,"currency":"USD","period":"year","display":"$185,000–$277,000"},"job_summary":null,"job_description":null,"visa_sponsorship":null,"experience_years_min":null,"job_address":null,"job_city":null,"job_state":null,"job_country":null,"location_lat":null,"location_lng":null,"keywords":["customer experience","cross-functionally","recommendations","collaboration","relationships","stakeholders","quantitative","intelligence","Collaborate","data-driven","scalability","experiences","engineering","end-to-end","enterprise","monitoring","AI-powered","automation","engagement","onboarding","commercial","internally","externally","inclusive","retention","strategy","Platform","business","roadmaps","customer","evaluate","leading","revenue","account","testing","design","Growth","global","trends","social","email","Sales","SaaS","data","GTM","ROI","AI","CX"],"company":{"name":"Zendesk","logo_url":"https://img.logo.dev/zendesk.com?token=pk_fWx5G5QrQMm-0Ud8BW3mBg&size=64&format=png","description":"Zendesk provides AI-informed software solutions that enable organizations to manage customer service interactions and scale customer experiences.","website_url":"https://www.zendesk.com/","linkedin_url":"https://www.linkedin.com/company/zendesk","glassdoor_url":null,"x_url":"https://twitter.com/zendesk","instagram_url":"https://www.instagram.com/zendesk/","youtube_url":"https://www.youtube.com/Zendesk","github_url":"https://github.com/zendesk","huggingface_url":null,"tiktok_url":"https://www.tiktok.com/@zendesk","crunchbase_url":"https://www.crunchbase.com/organization/zendesk","facebook_url":"https://www.facebook.com/zendesk/","employee_count_range":"5001-10000","employee_count":5213,"founded_year":2007,"headquarters":{"address":"989 Market St, San Francisco, CA 94103, United States","city":"San Francisco, CA","country":"US","lat":37.7879363,"lng":-122.4075201},"industry":"software","company_type":"enterprise","total_funding_usd":null,"locations":["Austin, TX","Bengaluru, India","Berlin, Germany","Copenhagen, Denmark","Dublin, Ireland","Krakow, Poland","Lisbon, Portugal","London, United Kingdom","Madison, WI","Manila, Philippines","Melbourne, Australia","Mexico City, Mexico","Paris, France","Poland - Krakow -","Portugal - Lisbon -","Pune, India","San Francisco, CA","Singapore","São Paulo, Brazil","Tokyo, Japan"]},"structured_data":{"@context":"https://schema.org","@type":"JobPosting","@id":"https://curastem.org/jobs/7946295001#job","title":"Principal Customer Success Manager","description":"Principal Customer Success Manager at Zendesk. View role details and apply on Curastem Jobs.","datePosted":"2026-04-17T11:05:24.000Z","validThrough":"2026-05-17T11:05:24.000Z","url":"https://curastem.org/jobs/7946295001","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Zendesk","sameAs":"https://www.zendesk.com/","logo":"https://img.logo.dev/zendesk.com?token=pk_fWx5G5QrQMm-0Ud8BW3mBg&size=64&format=png"},"employmentType":"FULL_TIME","identifier":{"@type":"PropertyValue","name":"Zendesk","value":"7946295001"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"USA"},"baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","minValue":185000,"maxValue":277000,"unitText":"YEAR"}}}}