{"id":"6571800638","title":"Product Manager","posted_at":"2026-05-26T21:30:16.000Z","apply_url":"https://jobs.ashbyhq.com/harperinsure/4d603511-cb01-4203-a184-13fe60aed9ee/application","locations":["San Francisco, CA"],"employment_type":"full_time","workplace_type":"on_site","seniority_level":"entry","description_language":"en","source_name":"ashby","source_url":"https://jobs.ashbyhq.com/harperinsure/4d603511-cb01-4203-a184-13fe60aed9ee","salary":{"min":125000,"max":170000,"currency":"USD","period":"year","display":"$125,000–$170,000"},"job_summary":"Harper is an AI-native commercial insurance broker that handles the full lifecycle of insurance distribution. This Product Manager role involves owning a specific module of the company's AI-driven factory, focusing on optimizing customer experience, operator workflows, and AI agent performance.","job_description":{"responsibilities":["Own KPIs including conversion, handle time, accuracy, and autonomous resolution rates","Encode industry-specific nuances into rules, prompts, and AI agents","Manage the evaluation regime for probabilistic systems to ensure trust and accuracy","Build golden datasets for model training and validation","Design cross-modal experiences across web, voice, and human interactions","Prototype solutions using AI tools like Claude Code, Cursor, and Lovable","Collaborate directly with sales, service, and underwriting teams"],"minimum_qualifications":["1–3 years of product experience or equivalent background as an operator, engineer, or AI researcher","Demonstrated end-to-end ownership of a product or system","Proficiency in using AI tools for prototyping","Strong analytical instincts for arguing AI system tradeoffs","Track record of deep domain learning and system encoding","Based in or willing to relocate to San Francisco"],"preferred_qualifications":["Background in AI/ML products, voice AI, agent frameworks, or workflow automation","Experience with eval design, prompt engineering, or context engineering","Experience in insurance, fintech, or regulated industries","Prior startup experience"]},"visa_sponsorship":null,"experience_years_min":1,"job_address":null,"job_city":"San Francisco","job_state":"CA","job_country":"US","location_lat":37.741055,"location_lng":-122.429868,"keywords":["customer experience","data structures","prototyping","Collaborate","performance","Claude Code","experiences","engineering","end-to-end","automation","commercial","conversion","pipelines","standards","workflows","regulated","retention","datasets","business","accuracy","customer","labeling","fintech","design","vision","Cursor","Claude","agents","teams","Sales","speed","KPIs","data","LLMs","REST","ML","AI"],"company":{"name":"Harper","logo_url":"https://img.logo.dev/harper.com?token=pk_fWx5G5QrQMm-0Ud8BW3mBg&size=64&format=png","description":"Harper is an AI-native commercial insurance brokerage.","website_url":"https://harper.com","linkedin_url":"https://www.linkedin.com/company/harperfast","glassdoor_url":"https://www.glassdoor.com/Overview/Working-at-HarperDB-EI_IE7528369.11,19.htm","x_url":"https://x.com/harper_fast","instagram_url":null,"youtube_url":"https://www.youtube.com/@harper-fast","github_url":"https://github.com/HarperFast","huggingface_url":null,"tiktok_url":null,"crunchbase_url":null,"facebook_url":null,"employee_count_range":"51-200","employee_count":null,"founded_year":2017,"headquarters":{"address":"2420 17th St, Suite 270, Denver, CO 80202, United States","city":"Denver, CO","country":"US","lat":39.7392364,"lng":-104.984862},"industry":"software","company_type":"startup","total_funding_usd":23700000,"locations":["San Francisco, CA"]}}