{"id":"64342a2a13","title":"Customer Success Manager - Korea","posted_at":"2026-03-29T22:44:26.000Z","apply_url":"https://job-boards.greenhouse.io/okta/jobs/7645538","locations":["Seoul, South Korea"],"employment_type":"full_time","workplace_type":null,"seniority_level":"mid","description_language":"en","source_name":"greenhouse","source_url":"https://www.okta.com/company/careers/opportunity/7645538?gh_jid=7645538","salary":null,"job_summary":"Okta is a leader in identity infrastructure, securing AI and human access for organizations globally. This Customer Success Manager role in Seoul focuses on driving product adoption, managing customer relationships, and ensuring strategic success for enterprise clients.","job_description":{"responsibilities":["Develop roadmaps and strategies to accelerate customer growth and goal attainment","Manage a book of business to mitigate churn risk and identify expansion opportunities","Conduct industry research and provide thought leadership to drive customer innovation","Create and execute strategic success plans aligned with customer goals","Build and maintain relationships with key executive decision-makers","Collaborate with cross-functional teams including Sales, Product, and Technical Account Managers"],"minimum_qualifications":["Experience in customer success management, ideally with technical platforms","Proven success navigating enterprise environments and building trusted relationships","Strong oral, written, and presentation skills","Ability to manage multiple projects and adapt to changing priorities","Willingness to travel 10-15% of the time","Flexibility to attend global meetings and training"],"preferred_qualifications":["Growth mindset and ability to align with Okta core values","Experience utilizing AI-driven insights for customer engagement","Deep understanding of identity products and services"]},"visa_sponsorship":null,"experience_years_min":null,"job_address":null,"job_city":"Seoul","job_state":null,"job_country":"KR","location_lat":37.7895063,"location_lng":-122.39744179999998,"keywords":["customer-centric","cross-functional","machine learning","infrastructure","collaboration","communication","relationships","stakeholders","intelligence","Collaborate","engineering","enterprise","AI-powered","engagement","priorities","onboarding","security","Platform","business","roadmaps","customer","internal","research","account","loyalty","privacy","develop","Growth","global","trends","social","Google","teams","local","forms","Legal","Sales","churn","speed","data","HTML","AI"],"company":{"name":"Okta","logo_url":"https://img.logo.dev/okta.com?token=pk_fWx5G5QrQMm-0Ud8BW3mBg&size=64&format=png","description":"Okta provides identity and access management infrastructure that secures digital interactions for human and AI-driven applications.","website_url":"https://www.okta.com/","linkedin_url":"https://www.linkedin.com/company/okta-inc-","glassdoor_url":"https://www.glassdoor.com/Overview/Working-at-Okta-EI_IE444756.11,15.htm","x_url":"https://twitter.com/okta","instagram_url":"https://www.instagram.com/oktainc/","youtube_url":"https://www.youtube.com/OktaInc","github_url":"https://github.com/okta","huggingface_url":null,"tiktok_url":null,"crunchbase_url":"https://www.crunchbase.com/organization/okta","facebook_url":"https://www.facebook.com/Okta/","employee_count_range":"5001-10000","employee_count":6366,"founded_year":2009,"headquarters":{"address":"100 First Plaza, San Francisco, CA, United States","city":"San Francisco, CA","country":"US","lat":37.7879363,"lng":-122.4075201},"industry":"cybersecurity","company_type":"other","total_funding_usd":null,"locations":["Alabama, USA","Arizona, USA","Barcelona","Barcelona, Spain","Bellevue, WA","Bengaluru","Bengaluru, India","Boston, MA","Brisbane, Australia","Chicago, IL","Colorado","Connecticut, USA","Dallas, TX","Dublin","Dublin, Ireland","Florida, USA","Georgia","Iowa, USA","Kansas City, MO","London, United Kingdom","Los Angeles, CA","Louisiana","Madrid","Madrid, Spain","Manila","Manila, Philippines","Maryland, USA","Massachusetts","Massachusetts, USA","Melbourne","Melbourne, Australia","Mexico City, Mexico","Michigan, USA","Milan","Minnesota","Minnesota, USA","Mumbai","Nevada, USA","New Jersey","New York, NY","Paris","San Francisco, CA","Seattle, WA","Seoul","Seoul, South Korea","Singapore","Sydney","Sydney, Australia","São Paulo, Brazil","Tel Aviv, Israel","Tennessee","Texas, USA","Tokyo","Tokyo, Japan","Toronto, Canada","Toronto, Ontario","Uruguay","Utah, USA","Vancouver, Canada","Warsaw","Warsaw, Poland","Washington, DC"]}}