{"id":"6223257274","title":"LIVE Infra & Governance Project Intern (EU TikTok Shop LIVE) - 2026 Start (BS/MS)","posted_at":"2026-04-28T20:09:57.000Z","apply_url":"https://lifeattiktok.com/search/7599977951069325621","locations":["London, United Kingdom"],"employment_type":null,"workplace_type":null,"seniority_level":"internship","description_language":"en","source_name":"tiktok","source_url":"https://lifeattiktok.com/search/7599977951069325621","salary":null,"job_summary":null,"job_description":null,"description_preview":"As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests. Applications will be reviewed on a rolling basis - we encourage you to apply early. Successful candidates must be able to commit to at least 3 months long internship period. TikTok Shop is an innovative marketplace fully integrated into TikTok. It brings together online sellers, buyers and creators - all within TikTok to build a one-stop, seamless shopping experience and bringing more commerce solutions that further enable our community to discover and engage with what they love. We’re looking for a proactive, detail-oriented intern to support the EU TikTok Shop LIVE central team on LIVE infrastructure support, seller governance operations, and traffic/data diagnostics. You’ll help improve merchant experience by reducing misjudgements, accelerating issue resolution, and turning complex signals into clear insights and action plans. This role is a great fit for someone who enjoys combining ops rigor + analytical thinking, and who’s comfortable working cross-functionally with policy, moderation/quality, product, and algorithm teams. Key Responsibilities - Governance violation case operations & quality improvement - Collect, standardize, and summarize LIVE violation cases (e.g., suspensions, restrictions, misjudgements) into reusable case libraries. - Identify recurring patterns and high-risk scenarios; draft clear insights and recommendations to improve review quality and consistency. - Support escalations and follow-ups with relevant stakeholders; track progress and ensure closure with strong documentation. - Merchant experience improvement - Support building playbooks/FAQs/guidance for common governance scenarios to reduce merchant confusion and repeated issues. - Help monitor merchant feedback and pain points; translate them into structured problem statements and actionable next steps. - Traffic & performance diagnostics (data analysis + case studies) - Conduct basic-to-intermediate analysis on LIVE traffic and performance signals - Build case studies to investigate traffic anomalies and support root-cause analysis (policy/governance, product, or algo-related). - Cross-functional collaboration - Partner with internal teams to align on problem definition, evidence packages, and solution tracking. - Communicate findings clearly in written updates and meeting notes. Requirements: Minimm Qualifications - Currently pursuing a Bachelor’s/Master’s degree in a relevant field (e.g., Business, Economics, Data/Stats, Computer Science, Social Science with strong quantitative focus). - Strong structured thinking and attention to detail; able to handle ambiguity and turn messy information into clear outputs. - Good analytical skills: comfortable with Excel/Google Sheets; ability to work with metrics and build clean trackers. - Strong written communication in English; able to summarize complex cases clearly and concisely. - Ownership mindset: reliable follow-through, good stakeholder management, and strong documentation habits. Preferred Qualifications - Experience with SQL / Python (basic is fine) or BI tools (Tableau/Looker/Data Studio). - Prior experience in Trust & Safety, governance, moderation, marketplace platforms, or operations. - Familiarity with e-commerce or livestreaming ecosystems and common fraud/abuse patterns. By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy","visa_sponsorship":null,"experience_years_min":null,"job_address":null,"job_city":null,"job_state":null,"job_country":null,"location_lat":51.5074456,"location_lng":-0.1277653,"keywords":["attention to detail","cross-functionally","cross-functional","recommendations","infrastructure","collaboration","documentation","communication","stakeholders","quantitative","stakeholder","pain points","performance","operations","moderation","reusable","business","internal","privacy","develop","global","Python","social","Google","teams","clean","Excel","Legal","data","SQL"],"company":{"name":"TikTok","logo_url":"https://img.logo.dev/tiktok.com?token=pk_fWx5G5QrQMm-0Ud8BW3mBg&size=64&format=png","description":"TikTok is a global technology company that operates a short-form video platform and manages international business operations, including payroll and human resources functions across the EMEA region.","website_url":"https://www.tiktok.com","linkedin_url":"https://www.linkedin.com/company/tiktok","glassdoor_url":null,"x_url":"https://twitter.com/tiktok_us","instagram_url":"https://www.instagram.com/tiktok/","youtube_url":null,"github_url":"https://github.com/tiktok","huggingface_url":null,"tiktok_url":"https://www.tiktok.com/@tiktok","crunchbase_url":null,"facebook_url":"https://www.facebook.com/tiktok/","employee_count_range":"10000+","employee_count":36493,"founded_year":2016,"headquarters":{"address":"5800 Bristol Parkway, Culver City, CA 90230, United States","city":"Culver City, CA","country":"US","lat":34.0211224,"lng":-118.396466},"industry":"media","company_type":"enterprise","total_funding_usd":null,"locations":["Almaty","Amsterdam, Netherlands","Ashburn, VA","Austin, TX","Bangkok, Thailand","Berlin, Germany","Bogotá, Colombia","Brussels, Brussels-Capital Region","Bucharest, Romania","Buenos Aires, Argentina","Buford, GA","Cairo","Carol Stream, IL","Chicago, IL","Cimahi, Jawa Barat","Copenhagen, Denmark","Detroit, MI","Dubai","Dublin, Ireland","Düsseldorf, Germany","Fontana, CA","Gresik, Jawa Timur","Gurgaon, India","Hamar, Norway","Hamburg, Germany","Helsinki, Finland","Hillsboro, OR","Ho Chi Minh City, Vietnam","Houston, TX","Istanbul, Turkey","Jakarta Selatan, Jakarta Raya","Jakarta Utara, Jakarta Raya","Jakarta, Jakarta Raya","Johannesburg, Gauteng","Kouvola, Finland","Kuala Lumpur, Malaysia","Lisbon","London, United Kingdom","Los Angeles, CA","Madrid","Mexico City, Mexico","Miami, FL","Middlesex, NJ","Milan, Italy","Munich, Germany","New York, NY","Paris, France","Riyadh, Saudi Arabia","Rome, Italy","San Diego, CA","San Francisco, CA","San Jose, CA","Scottsdale, AZ","Seattle, WA","Seoul","Sidoarjo, Jawa Timur","Singapore","Stockholm, Sweden","Sydney, Australia","São Paulo, Brazil","Taguig, National Capital Region","Tel Aviv, Israel","Tokyo, Japan","Toronto, Canada","Warsaw, Masovian","Washington, DC","Yogyakarta"]}}