{"id":"5e58996e91","title":"Senior AI Applications Engineer","posted_at":"2026-03-26T19:27:58.000Z","apply_url":"https://jobs.ashbyhq.com/ema/6851b3c0-7927-4b10-8f1c-9c3bce351fb8/application","locations":["San Francisco, CA"],"employment_type":"full_time","workplace_type":null,"seniority_level":"senior","description_language":"en","source_name":"ashby","source_url":"https://jobs.ashbyhq.com/ema/6851b3c0-7927-4b10-8f1c-9c3bce351fb8","salary":null,"job_summary":"Ema is an AI company building a Universal AI employee to automate repetitive enterprise tasks. The Senior AI Applications Engineer will manage post-deployment support, configure AI workflows, and optimize performance for enterprise customers.","job_description":{"responsibilities":["Configure and integrate AI/GenAI workflows using platform APIs and customer data.","Translate customer requirements into technical solutions and refine prompts.","Develop and automate tasks using Python and SQL.","Design and analyze A/A experiments to measure workflow quality.","Monitor AI workflows using business metrics and observability dashboards.","Diagnose and resolve platform issues related to APIs, data integration, and configurations.","Provide proactive solutions and regular updates to maintain high customer satisfaction."],"minimum_qualifications":["4+ years of software engineering experience.","Significant experience in AI/LLM application development.","Experience in building LLM-based evaluation frameworks and conducting UATs.","Proficiency in Python and SQL scripting.","Experience with prompt engineering techniques.","Strong troubleshooting and problem-solving skills in production environments.","Excellent communication skills for technical and non-technical stakeholders."],"preferred_qualifications":["Experience setting up, configuring, and supporting ML Systems or AI Agents.","Understanding of Data Structures and Algorithms.","Familiarity with integrating common CRMs and ATS tools.","Familiarity with logging, dashboard creation, and alerting tools."]},"visa_sponsorship":null,"experience_years_min":4,"job_address":null,"job_city":"San Francisco","job_state":"CA","job_country":"US","location_lat":37.8028121,"location_lng":-122.44925330000001,"keywords":["data structures","collaboration","observability","communication","stakeholders","Collaborate","data-driven","performance","engineering","prototypes","enterprise","dashboards","production","algorithms","automation","reporting","databases","workflows","Platform","business","accuracy","customer","analyze","scripts","agentic","empathy","develop","design","Python","agents","Google","teams","KPIs","data","APIs","REST","crms","ROI","SQL","CRM","ML","AI","CX"],"company":{"name":"Ema","logo_url":"https://img.logo.dev/ema.com?token=pk_fWx5G5QrQMm-0Ud8BW3mBg&size=64&format=png","description":"Ema develops a universal AI employee platform designed to automate repetitive enterprise tasks.","website_url":"https://ema.com","linkedin_url":"https://linkedin.com/company/ema-unlimited","glassdoor_url":null,"x_url":null,"instagram_url":null,"youtube_url":null,"github_url":null,"huggingface_url":null,"tiktok_url":null,"crunchbase_url":"https://www.crunchbase.com/organization/ema-8724","facebook_url":null,"employee_count_range":"51-200","employee_count":null,"founded_year":2023,"headquarters":{"address":null,"city":"San Francisco","country":"US","lat":37.7879363,"lng":-122.4075201},"industry":"software","company_type":"startup","total_funding_usd":61000000,"locations":["Bengaluru","Bengaluru, India","India - Bengaluru","San Francisco Bay","San Francisco, CA","United States - Utah"]}}