{"id":"5859174034","title":"CX戦略コンサルタント/ストラテジックマーケティングプランナー","posted_at":"2026-04-27T12:00:00.000Z","apply_url":"https://careers.ibm.com/careers/JobDetail?jobId=109626","locations":["Tokyo, Japan"],"employment_type":null,"workplace_type":"hybrid","seniority_level":null,"description_language":"ja","source_name":"ibm_careers","source_url":"https://careers.ibm.com/careers/JobDetail?jobId=109626","salary":null,"job_summary":null,"job_description":null,"description_preview":"IBMコンサルティングでのキャリアは、長期的なクライアント関係と世界規模での緊密な連携を基盤としています。業界をリードする企業と連携し、ハイブリッドクラウドとAIの変革プロセスを形作るお手伝いをします。戦略的パートナー、堅牢なIBMテクノロジー、Red Hatの支援により、有意義な変革を推進しクライアントへの影響力を加速させるツールを手にします。IBMコンサルティングでは、好奇心が成功の原動力です。常識に挑み、新たなアイデアを探求し、真の成果をもたらす革新的なソリューションを創造することが奨励されます。成長と共感の文化は、あなたのユニークなスキルと経験を尊重しつつ、長期的なキャリア開発に焦点を当てています。 私達は、グローバルで展開する生成AI/ビジネス変革コンサルティング、エクスペリエンスデザインの豊富な知見・実績と、最先端のテクノロジーアセットを融合し、最高の顧客体験の提供を目指すお客様企業の変革をリードしているコンサルティング企業です。 【業務内容】 [①CX戦略コンサルタント] ・生活者視点でのあるべき顧客体験を定義し、その実現に必要な変革シナリオを描くロールです。 ・マーケティングとCRMを横断し、サービス・チャネル・組織業務・システムなどの変革戦略を、コンサルタント・デザイナー・アーキテクトとの協働で策定する役割を担います。 [②ストラテジックマーケティングプランナー] ・クライアント企業の事業・サービスのグロースのため、必要になる実行施策の立案と伴走を行うロールです。 ・ペイド/オウンド/アーンドを横断し、フルファネルでの統合的なマーケティングコミュニケーション戦略設計・ブランド戦略設計・クリエイティブ/メディアプランニングを担います。 【キャリアの可能性】 AIファーストの時代における企業のデジタル変革に向けた取り組みをリードできるエグゼクティブ、プロジェクトマネージャー、コンサルタントを求めています。 -エグゼクティブレベル： プロジェクトの統括責任者として、品質、納期、顧客リレーションを担保し、セールス活動や組織拡大に向けて貢献できる方 -プロジェクトマネージャーレベル： プロジェクトの現場責任者として、デリバリー品質の担保、クライアントとの信頼関係構築、及び円滑なチーム運営ができ、プロジェクトをリードできる方 -コンサルタントレベル：個別プロジェクトにおいて、主体的に顧客の課題に対して解決策を提示できる方 【必須経験・スキル】 ・デジタル・マーケティング領域におけるコンサルティング・プロジェクト経験5年以上 ・プロジェクトマネジメント経験 [①CX戦略コンサルタント] ・5年以上のコンサルティングもしくは広告会社などでのマーケティング実務経験 ・顧客体験設計経験（ユーザーリサーチ・ワークショップ設計・ファシリテーション・アイディエーション・CJM作成・プロトタイピングなど） ・マーケティング/CRM業務理解・経験 ・生成AIをはじめとしたデジタルビジネスやコンシューマートレンド・テクノロジーに対する高い興味や関心 [②ストラテジックマーケティングプランナー] ・広告会社などでのマーケティングプランニング実務経験5年以上（ユーザーリサーチ・データ分析・ペルソナ策定・インサイト抽出・価値定義・実行プラン） ・オンライン・オフラインそれぞれにおけるメディア知識・生活者に対する深い理解や洞察、旺盛な探究心・成果創出に向けたグロースマインドセット Japan Consulting Hybrid Professional Tokyo, JP","visa_sponsorship":null,"experience_years_min":null,"job_address":null,"job_city":null,"job_state":null,"job_country":null,"location_lat":35.6785417,"location_lng":139.7871238,"keywords":["Red Hat","CRM","AI","CX"],"company":{"name":"IBM","logo_url":"https://img.logo.dev/ibm.com?token=pk_fWx5G5QrQMm-0Ud8BW3mBg&size=64&format=png","description":"IBM is a global technology company that provides consulting services and technical expertise to help public and private sector clients implement AI-driven solutions for IT operations and digital transformation.","website_url":"https://www.ibm.com/","linkedin_url":"https://www.linkedin.com/company/ibm","glassdoor_url":"https://www.glassdoor.com/Overview/Working-at-IBM-EI_IE354.11,14.htm","x_url":"https://twitter.com/ibm","instagram_url":"https://www.instagram.com/ibm/","youtube_url":"https://www.youtube.com/c/IBM","github_url":"https://github.com/IBM","huggingface_url":"https://huggingface.co/ibm","tiktok_url":null,"crunchbase_url":null,"facebook_url":"https://www.facebook.com/IBM/","employee_count_range":"10000+","employee_count":264300,"founded_year":1911,"headquarters":{"address":"1 New Orchard Road, Armonk, NY 10504, United States","city":"Armonk, NY","country":"US","lat":41.1264847,"lng":-73.7139777},"industry":"software","company_type":"other","total_funding_usd":null,"locations":["AWS Certified Solutions Architect - Professional AWS Certified SysOps Administrator - Associate United Kingdom Software Engineering Hybrid Professional Multiple Cities","AWS Certified Solutions Architect – Professional AWS Certified SysOps Administrator – Associate United Kingdom Software Engineering Hybrid Professional Multiple Cities","Aarhus","Aarhus, Denmark","Abu Dhabi, UAE","Accreditation Slovakia Consulting Hybrid Professional Multiple Cities","Ahmedabad","Ahmedabad, India","Albany","Amsterdam, Netherlands","Annapolis Junction","Antwerpen, Germany","Armonk","Ashburn","Associate Microsoft Certified: Azure Developer Associate TOGAF 9 Certification United Kingdom Software Engineering Hybrid Professional Cheltenham, United Kingdom","Athens ( Greece ), Greece","Atlanta","Auckland, New Zealand","Austin, TX","BALLARAT","BALLARAT, Australia","BANGKOK","BRATISLAVA, Canada","BROMONT, CA","BRUSSELS, Germany","BUDAPEST","BUDAPEST, Hungary","Bangkok, Thailand","Banska Bystrica, Canada","Banska Bystrica, Slovakia","Barcelona, Spain","Bari, Italy","Baton Rouge","Bedford, CA","Beijing, China","Belgrade, Serbia","Bellevue, WA","Belo Horizonte, Brazil","Bengaluru","Bengaluru, India","Bentonville","Berlin, Germany","Bethesda","Bhubaneshwar, India","Bhubaneswar","Bhubaneswar, India","Boeblingen, Germany","Bogota, CO","Bois Colombes Cedex","Bois Colombes Cedex, France","Bordeaux, France","Boston","Brasilia, Brazil","Brasov, Romania","Brisbane, Australia","Brno, Czech Republic","Bromont, CA","Brookhaven","Bucharest, Romania","Buenos Aires, AR","Buenos Aires, Argentina","Buffalo","Bundall, Australia","Bussigny","Bussigny, Switzerland","Cairo, Egypt","Calgary, CA","Calgary, Canada","Cambridge","Canberra, Australia","Capital Federal, AR","Caracas, VE","Casablanca, Morocco","Cebu, Philippines","Certificate) are advantageous. Experience with data engineering tools and MLOps practices is a plus United Kingdom Data & Analytics Hybrid Professional London, United Kingdom","Certification (e.g. CISSP, GIAC","Certificação JavaScript Developer I Brazil Consulting Hybrid Professional Multiple Cities","Certified in industry recognized areas such as CISSP, CISA","Chantilly","Cheltenham, United Kingdom","Chengdu, China","Chennai","Chennai, India","Chicago","Ciudad Autónoma De Buenos Aires, AR","Cloud and","Coimbatore","Coimbatore, India","Columbia","Columbus","Copenhagen, Denmark","Coral Gables","DALIAN, China","DUBAI, United Arab Emirates","Delft, Canada","Denver","Detroit","Doha, Qatar","Dublin, Ireland","Durham","Dusseldorf, Germany","Ehningen","Ehningen, Germany","English Saudi Arabia Consulting Hybrid Professional Riyadh, Saudi Arabia","Esch-sur-Alzette, Luxembourg","Experience -None No preferred qualifications specified United States Infrastructure & Technology Internship ROCHESTER","Forrest, Australia","Frankfurt, Germany","Frederick","Fukuoka, Japan","GRONINGEN, Canada","GUADALAJARA","Geologist. Familiarity with emerging technologies such as quantum computing, AI","Givatayim, IL","Giza","Giza, Egypt","Glasgow, United Kingdom","Guadalajara, Mexico","Guangzhou, China","Guemligen","Guemligen, Switzerland","Gurgaon","Gurgaon, India","HORTOLANDIA, Brazil","Hamburg, Germany","Hampton","Hanoi, Vietnam","Helsinki, Finland","Heredia, CR","Herndon","Ho Chi Minh City, Vietnam","Hong Kong, Hong Kong","Hopewell Junction","Hsinchu, TW","Huntsville","Hursley, United Kingdom","Hyderabad","Hyderabad, India","IT Security Certification (CISSP, CISM","ITIL 4 Foundation Experience with cloud","Irvine","Islamabad, Pakistan","Istanbul, Turkey","JOHANNESBURG, South Africa","Jakarta","Jakarta, Indonesia","JavaScript Developer Brazil Software Engineering Hybrid Professional Multiple Cities","JavaScript Developer I Brazil Software Engineering Hybrid Professional Multiple Cities","Jefferson City","KOELN, Germany","Kaohsiung, Taiwan","Karachi, Pakistan","Kingston, JM","Kitakyushu, Japan","Kochi","Kochi, India","Kolkata","Kolkata, India","Kosice, Canada","Krakow","Krakow, Poland","Kyoto, Japan","Lancy","Lancy, Switzerland","Lansing","Leicester, United Kingdom","Leiden","Leiden, Canada","Lille, France","Lima","Lima, Canada","Lisbon, Portugal","Ljubljana, Slovenia","London, United Kingdom","Lowell","Lucknow","Lucknow, India","MELBOURNE","MELBOURNE, Australia","Madrid","Madrid, Spain","Magdeburg, Germany","Manchester, United Kingdom","Markham, CA","McLean","Mexico City, Mexico","Microsoft DP‑300 (Administering Relational Databases) PostgreSQL professional certifications Italy Data & Analytics Hybrid Professional Multiple Cities","Milan, Italy","Milwaukee","Minneapolis","Monroe","Montevideo, UY","Montpellier Cedex 01, France","Montreal, CA","Montreal, Canada","Muenchen","Muenchen, Germany","Mulhuddart, Ireland","Multiple Cities","Multiple Cities, Germany","Mumbai","Mumbai, India","Mysore","Mysore, India","NO City","NO City, Brazil","Naga City","Naga City, Philippines","Nagoya, Japan","Naha, Japan","Napoli","Napoli, Italy","Navi Mumbai, India","Networking) or equivalent. United States Sales Hybrid Professional Multiple Cities","New Delhi, India","New York, NY","Newark","Nicosia, Cyprus","No City","No City, Brazil","No City, CA","Noida","Noida, India","OCP) or equivalent, is desirable. China Consulting Hybrid Entry Level Multiple Cities","Osaka","Osaka, Japan","Oslo, Norway","Ottawa, CA","PETALING JAYA","PMP)","Paramus","Pasig, Philippines","Perth","Perth, Australia","Petach Tikva, IL","Petaling Jaya, Malaysia","Philadelphia","Port-Of-Spain, TT","Porto, Portugal","Poughkeepsie","Praha","Praha, Czech Republic","Prilly, Switzerland","Princeton","Pune","Pune, India","QUITO, EC","Quebec City, CA","Quezon City","Quezon City, Philippines","REA) processes and configurations, supporting compliance and sustainability‑driven business scenarios. Mexico Consulting Hybrid Professional Multiple Cities","Raleigh","Red Hat Certified System Administrator (RHCSA) Red Hat Certified Engineer (RHCE) United Kingdom Software Engineering Hybrid Professional Multiple Cities","Research Triangle Park","Reston","Rio de Janeiro, Brazil","Riyadh","Riyadh, Saudi Arabia","Rochester","Rocket Center","Rome, Italy","SANTIAGO DE CHILE","SANTIAGO DE CHILE, Chile","SENDAI, Japan","SYDNEY, Australia","Salvador, Brazil","San Francisco, CA","San Jose, CA","Sandton, South Africa","Santiago, Chile","Sapporo, Japan","Scrum Master I, II","Segrate, Italy","Seoul","Seoul, South Korea","Services. India Sales Hybrid Professional Mumbai, India","Shanghai, China","Shenyang, China","Shenzhen, China","Singapore","Sofia, Bulgaria","Stockholm, Sweden","Strasbourg, France","São Paulo, Brazil","Taguig City, Philippines","Taipei, TW","Taipei, Taiwan","Technician Armonk","Technician Austin","Technician BROMONT, CA","Technician BUDAPEST, Hungary","Technician Bangalore","Technician Bangalore, India","Technician Bogota, CO","Technician COPENHAGEN, Denmark","Technician Chennai","Technician Chennai, India","Technician Columbus","Technician Dallas","Technician Denver","Technician Ehningen, Germany","Technician GUADALAJARA, Mexico","Technician Guangzhou, China","Technician Gurgaon","Technician Gurgaon, India","Technician Hursley, United Kingdom","Technician Hyderabad","Technician Hyderabad, India","Technician Jakarta, Indonesia","Technician Kaohsiung, TW","Technician Kitakyushu, Japan","Technician Krakow","Technician Krakow, Poland","Technician MONROE","Technician Mexico City, Mexico","Technician Minneapolis","Technician Multiple Cities","Technician Mumbai, India","Technician NO City","Technician Naga City","Technician Naga City, Philippines","Technician Naha, Japan","Technician No City","Technician Noida, India","Technician PETALING JAYA","Technician PETALING JAYA, Malaysia","Technician POUGHKEEPSIE","Technician Pune","Technician Pune, India","Technician QUEZON CITY","Technician QUEZON CITY, Philippines","Technician Quebec City, CA","Technician RIO DE JANEIRO, Brazil","Technician Rocket Center","Technician Sapporo","Technician Sapporo, Japan","Technician Sofia, Bulgaria","Technician Zagreb, Croatia","Tempe","Timisoara, Romania","Tokyo","Tokyo, Japan","Toronto, CA","Tucson","Tulsa","USPS","United Kingdom Software Engineering Hybrid Professional Multiple Cities","United States Cloud Hybrid Entry Level Multiple Cities","United States Enterprise Operations Hybrid Entry Level Armonk","United States Enterprise Operations Hybrid Entry Level ROCHESTER","United States Enterprise Operations Hybrid Professional Multiple Cities","United States Software Engineering Hybrid Professional Multiple Cities","University Park","Valencia","Valencia, Spain","Vancouver, CA","Vienna","Vienna, Austria","Vilnius, Lithuania","Visakhapatnam","Visakhapatnam, India","WROCLAW, Poland","Warrington, United Kingdom","Warsaw, Poland","Washington, USA","Waterford, Ireland","Williston","Yorktown Heights","Zagreb, Croatia","Zurich, Switzerland","and Technical Expertise :","and Technical Expertise Additional knowledge of other languages is a plus point. No preferred qualifications specified Malaysia Cloud Hybrid Internship PETALING JAYA, Malaysia","and Technical Expertise Certified Microsoft Security Operations Analyst with Azure Sentinel AZ900, AZ500","and Technical Expertise OEM certification from one of the following, HP Fortify and Burp Suite India Consulting Professional Pune","and consultative approach. United States Sales Hybrid Entry Level Austin","and coordination.","and professional hiring attraction Brazil Enterprise Operations Hybrid Professional NO City, Brazil","and professional hiring attraction India Enterprise Operations Hybrid Professional Multiple Cities","and technical experience Familiarity with Cloud Billing and Cost Optimization Poland Product Management Hybrid Professional Krakow, Poland","and technical experience Familiarity with Cloud Billing and Cost Optimization United States Product Management Hybrid Professional Multiple Cities","certification (CIPS, IWFM","command line) Strong communication skills and ability to work in small teams with testers and developers Mexico Infrastructure & Technology Entry Level GUADALAJARA, Mexico","communication and fluency in Chinese to collaborate effectively with local teams and client environments Taiwan Consulting Professional Hsinchu, TW","communication in an international environment Poland Enterprise Operations Professional Multiple Cities","data center experience as a client United States Sales Hybrid Professional Multiple Cities","development Belgium Infrastructure & Technology Hybrid Professional Antwerpen, Germany","development United Kingdom Data & Analytics Hybrid Professional Multiple Cities","development. United Kingdom Infrastructure & Technology Hybrid Professional Multiple Cities","experience Spain Enterprise Operations Hybrid Professional Madrid","experience about OpenSearchN","experience and competencies. Lithuania Data & Analytics Hybrid Professional Vilnius, Lithuania","experience.","experience. Experience working with a global team. India Infrastructure & Technology Hybrid Professional Bangalore, India","experience. Experiences working with a global team. Background as a System Programmer for CICS and","experience. Experiences working with a global team. Bulgaria Infrastructure & Technology Hybrid Entry Level Sofia, Bulgaria","experience. Experiences working with a global team. Bulgaria Infrastructure & Technology Hybrid Professional Sofia, Bulgaria","experience. Master's degree in engineering, computer science","in Unix","knowledge to tasks quickly. Responsible team player demonstrating ownership and accountability. Brazil Enterprise Operations Hybrid Entry Level SÃO PAULO, Brazil","networks to drive deal progression and closure, with a strong understanding of market trends and competitor activity. Germany Project Management Hybrid Professional Multiple Cities","no visa sponsorship available) No preferred qualifications specified United Kingdom Cloud Hybrid Internship London, United Kingdom","no visa sponsorship available) United Kingdom Cloud Hybrid Internship London, United Kingdom","or another degree of similar coursework India Consulting Hybrid Professional Bangalore, India","or extracurricular) Mexico Cloud Hybrid Internship Mexico City, Mexico","or extracurricular)extracurricular) Mexico Cloud Hybrid Internship Mexico City, Mexico","or hackathon experience in AI","or healthcare projects. Strong initiative, quick comprehension","or intensive academic environment. Direct experience with managing and operating OpenShift (OCP) environments. Taiwan Sales Hybrid Entry Level Taipei, TW","or security certifications (AWS, Security+","or work experience in corporate setting with demonstrated track record. United States Consulting Hybrid Entry Level Multiple Cities","or work experience in corporate setting with demonstrated track record. United States Consulting Hybrid Internship Multiple Cities","proficiency) Philippines Enterprise Operations Hybrid Entry Level QUEZON CITY, Philippines","program * Must be amenable to have an internship for 3-6 months Thailand Sales Internship BANGKOK, Germany","program. Canada Design & UX Hybrid Internship Markham, CA","program. Canada Software Engineering Hybrid Internship Markham, CA","security certifications such as CISSP, CISM","services environments United States Consulting Hybrid Professional Multiple Cities","services) as applicable. Awareness of compliance, regulatory","services, or technical consulting. United States Software Engineering Hybrid Professional Austin","skills Familiarity with AI Familiarity with SPbD practices Mexico Infrastructure & Technology Hybrid Professional GUADALAJARA, Mexico","skills Knowledge of HCL BigFix Knowledge of networks Knowledge of WebSphere Application Server","skills for Windows and Linux Singapore Consulting Hybrid Professional Singapore, Singapore","skills in AIX, Linux","societies, etc. Canada Enterprise Operations Hybrid Professional Markham","tasks and customization of AIX system configurations. Australia Software Engineering Hybrid Professional MELBOURNE, Australia","tasks, including data modeling","tasks. India Software Engineering Hybrid Professional Mumbai, India","tasks. India Software Engineering Hybrid Professional New Delhi, India","tasks. Philippines Software Engineering Hybrid Professional QUEZON CITY, Philippines","tasks. Philippines Software Engineering Professional QUEZON CITY, Philippines","technologies India Project Management Hybrid Professional Bangalore, India","technologies · Cloud Certifications · DB certifications India Consulting Hybrid Professional Bangalore, India","technologies · MAS Mobile implementation experience India Project Management Hybrid Professional Bangalore, India","values. United States Software Engineering Hybrid Professional Multiple Cities","written and verbal (Hungarian and English) Hungary Consulting Hybrid Professional BUDAPEST, Hungary"]}}