{"id":"4829252774","title":"Agent Product Manager","posted_at":"2026-04-17T05:34:49.000Z","apply_url":"https://job-boards.greenhouse.io/pallet/jobs/5044643007","locations":["San Francisco, CA","New York, NY"],"employment_type":"full_time","workplace_type":null,"seniority_level":"mid","description_language":"en","source_name":"greenhouse","source_url":"https://job-boards.greenhouse.io/pallet/jobs/5044643007","salary":{"min":120000,"max":240000,"currency":"USD","period":"year","display":"$120,000–$240,000"},"job_summary":"Pallet is an AI logistics company building agents to automate supply chain workflows. The Agent Product Manager will own end-to-end customer deployments, serving as the primary bridge between technical teams and enterprise clients.","job_description":{"responsibilities":["Serve as the executive point of contact for customer deployments and long-term success","Lead customer discovery to understand workflows, constraints, and success criteria","Translate complex business processes into executable AI agent workflows","Partner with Forward Deployed Engineers to validate assumptions and execute technically","Configure, test, and release agent configurations for customer use cases","Own deployment plans, timelines, risks, and stakeholder communication","Lead customer kickoffs, milestone reviews, QBRs, and executive updates","Proactively manage scope changes, escalations, and expectation-setting","Improve and scale onboarding and deployment processes over time","Travel for key customer milestones and kickoffs as needed (~25%)"],"minimum_qualifications":["4+ years in customer-facing roles (Product, Engagement, Consulting, Founder, etc.)","Strong technical acumen: able to reason about workflows, APIs, and system behavior","Comfort operating in fast-moving, ambiguous environments","Excellent written and verbal communication skills","Experience managing multiple concurrent, high-stakes projects"],"preferred_qualifications":["Familiarity with LLMs, APIs, JSON","Strong Excel / PPT skills","SaaS experience","Basic SQL literacy","Technical degree (CS, Engineering, Math) or equivalent experience","Experience with AI-driven or workflow automation products"]},"visa_sponsorship":null,"experience_years_min":4,"job_address":null,"job_city":null,"job_state":null,"job_country":"US","location_lat":40.8017216,"location_lng":-72.9362447,"keywords":["generative AI","communication","stakeholders","Supply Chain","stakeholder","competitive","fast-moving","engineering","end-to-end","operations","enterprise","automation","engagement","onboarding","inclusive","discovery","workflows","scalable","ai agent","Platform","business","Flexible","customer","internal","revenue","design","vision","Growth","global","agents","Google","teams","Excel","Sales","SaaS","data","APIs","LLMs","SQL","AI"],"company":{"name":"Pallet","logo_url":"https://img.logo.dev/pallet.com?token=pk_fWx5G5QrQMm-0Ud8BW3mBg&size=64&format=png","description":"Pallet provides an AI-powered logistics platform that automates manual supply chain workflows, such as scheduling, data entry, and load management, through autonomous agents.","website_url":"https://pallet.com","linkedin_url":"https://www.linkedin.com/company/trypallet","glassdoor_url":null,"x_url":"https://twitter.com/palletml","instagram_url":null,"youtube_url":null,"github_url":null,"huggingface_url":null,"tiktok_url":null,"crunchbase_url":null,"facebook_url":null,"employee_count_range":"51-200","employee_count":null,"founded_year":2020,"headquarters":{"address":null,"city":"San Francisco, CA","country":"US","lat":37.7879363,"lng":-122.4075201},"industry":"other","company_type":"startup","total_funding_usd":48000000,"locations":["New York, NY","San Francisco or New York","San Francisco or New York City","San Francisco, CA"]},"location_points":[{"lat":40.8017216,"lng":-72.9362447},{"lat":37.745782299999995,"lng":-122.39077700000001},{"lat":40.80937290000001,"lng":-73.8869137}]}