{"id":"4815033840","title":"Strategy and Operations, Principal, Renewals","posted_at":"2026-05-19T13:04:37.000Z","apply_url":"https://zendesk.wd1.myworkdayjobs.com/en-US/zendesk/job/Remote-Texas-United-States-of-America/Business-Operations-Principal--Renewals_R34822","locations":["Remote"],"employment_type":null,"workplace_type":"remote","seniority_level":"senior","description_language":"en","source_name":"workday","source_url":"https://zendesk.wd1.myworkdayjobs.com/en-US/zendesk/job/Remote-Texas-United-States-of-America/Business-Operations-Principal--Renewals_R34822","salary":{"min":178000,"max":266000,"currency":"USD","period":"year","display":"$178,000–$266,000"},"job_summary":null,"job_description":null,"visa_sponsorship":null,"experience_years_min":null,"job_address":null,"job_city":null,"job_state":null,"job_country":null,"location_lat":null,"location_lng":null,"keywords":["customer experience","recommendations","collaboration","relationships","intelligence","Collaborate","data-driven","forecasting","scalability","performance","negotiation","operations","dashboards","predictive","Salesforce","analytics","reporting","inclusive","ecosystem","workflows","retention","strategy","business","accuracy","modeling","pipeline","customer","internal","evaluate","revenue","testing","Growth","global","social","Excel","email","churn","SaaS","data","B2B","SQL","ML","AI"],"company":{"name":"Zendesk","logo_url":"https://img.logo.dev/zendesk.com?token=pk_fWx5G5QrQMm-0Ud8BW3mBg&size=64&format=png","description":"Zendesk provides AI-informed software solutions that enable organizations to manage customer service interactions and scale customer experiences.","website_url":"https://www.zendesk.com/","linkedin_url":"https://www.linkedin.com/company/zendesk","glassdoor_url":null,"x_url":"https://twitter.com/zendesk","instagram_url":"https://www.instagram.com/zendesk/","youtube_url":"https://www.youtube.com/Zendesk","github_url":"https://github.com/zendesk","huggingface_url":null,"tiktok_url":"https://www.tiktok.com/@zendesk","crunchbase_url":"https://www.crunchbase.com/organization/zendesk","facebook_url":"https://www.facebook.com/zendesk/","employee_count_range":"5001-10000","employee_count":5213,"founded_year":2007,"headquarters":{"address":"989 Market St, San Francisco, CA 94103, United States","city":"San Francisco, CA","country":"US","lat":37.7879363,"lng":-122.4075201},"industry":"software","company_type":"enterprise","total_funding_usd":null,"locations":["Austin, TX","Bengaluru, India","Berlin, Germany","Copenhagen, Denmark","Dublin, Ireland","Krakow, Poland","Lisbon, Portugal","London, United Kingdom","Madison, WI","Manila, Philippines","Melbourne, Australia","Mexico City, Mexico","Paris, France","Poland - Krakow -","Portugal - Lisbon -","Pune, India","San Francisco, CA","Singapore","São Paulo, Brazil","Tokyo, Japan"]}}