{"id":"42e7e7a901","title":"Senior Forward Deployed Engineer (AI Agent)","posted_at":"2026-06-02T21:58:46.000Z","apply_url":"https://job-boards.greenhouse.io/cresta/jobs/4759347008","locations":["Remote"],"employment_type":"full_time","workplace_type":"remote","seniority_level":"senior","description_language":"en","source_name":"greenhouse","source_url":"https://job-boards.greenhouse.io/cresta/jobs/4759347008","salary":{"min":185000,"max":235000,"currency":"USD","period":"year","display":"$185,000–$235,000"},"job_summary":"Cresta is an AI platform company that helps contact centers automate processes and improve customer insights. This role involves deploying and optimizing AI agents while working closely with customers to solve real-world business challenges.","job_description":{"responsibilities":["Develop, configure, and optimize AI agents using Cresta's platform.","Build integrations with external systems like APIs, databases, and CRMs.","Collaborate with customers to gather technical requirements and present proof-of-concepts.","Provide technical guidance on architecture, security, and scalability.","Define project milestones and coordinate execution with internal teams."],"minimum_qualifications":["Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.","3+ years of full-time experience in software development, consulting, AI/ML engineering, or forward deployed engineering.","Proficiency in Python and Golang.","Experience with cloud platforms (AWS, GCP, or Azure) and DevOps practices.","Hands-on experience with system integrations via APIs and webhooks."],"preferred_qualifications":["Hands-on experience with Large Language Models (LLMs) and prompt engineering.","Strong understanding of AI agent frameworks, function calling, and retrieval-augmented generation (RAG)."]},"visa_sponsorship":null,"experience_years_min":3,"job_address":null,"job_city":null,"job_state":null,"job_country":"US","location_lat":null,"location_lng":null,"keywords":["customer experience","cross-functionally","cross-functional","machine learning","communication","stakeholders","architecture","intelligence","Collaborate","data-driven","A/B testing","scalability","performance","experiences","competitive","engineering","interviews","enterprise","monitoring","engagement","real-time","efficient","pipelines","databases","scalable","security","webhooks","ai agent","Platform","business","Flexible","outreach","customer","LinkedIn","internal","external","leading","revenue","testing","develop","design","vision","deploy","DevOps","Python","agents","Golang","Google","teams","CI/CD","Azure","clean","email","data","APIs","LLMs","crms","ROI","RAG","GCP","art","AWS","CEO","ML","AI"],"company":{"name":"Cresta","logo_url":"https://img.logo.dev/cresta.ai?token=pk_fWx5G5QrQMm-0Ud8BW3mBg&size=64&format=png","description":"Cresta provides an AI-powered platform for contact centers that automates processes, generates customer insights, and assists agents during live conversations.","website_url":"https://cresta.ai","linkedin_url":"https://www.linkedin.com/company/cresta-inc","glassdoor_url":null,"x_url":"https://x.com/cresta","instagram_url":"https://www.instagram.com/cresta_ai/","youtube_url":"https://www.youtube.com/@CrestaAI","github_url":null,"huggingface_url":null,"tiktok_url":null,"crunchbase_url":"https://www.crunchbase.com/organization/cresta","facebook_url":null,"employee_count_range":"501-1000","employee_count":null,"founded_year":2017,"headquarters":{"address":"540 Bryant Street, Suite 200, Palo Alto, CA 94301, United States","city":"Palo Alto, CA","country":"US","lat":37.4443293,"lng":-122.1598465},"industry":"other","company_type":"startup","total_funding_usd":282000000,"locations":["Bengaluru","Berlin","Berlin, Germany","Bucharest, Romania","Cluj","Iasi, Romania","London","London, UK","Melbourne","New York, NY","San Francisco, CA","Toronto","Toronto Canada","Toronto, Canada","Toronto, Ontario","United Kingdom"]}}