{"id":"3894572943","title":"Service Delivery Manager","posted_at":"2026-05-11T00:52:48.000Z","apply_url":"https://job-boards.greenhouse.io/airtrunk/jobs/7673073003","locations":["Johor Bahru"],"employment_type":null,"workplace_type":null,"seniority_level":"entry","description_language":"en","source_name":"greenhouse","source_url":"https://job-boards.greenhouse.io/airtrunk/jobs/7673073003","salary":null,"job_summary":null,"job_description":null,"description_preview":"

Want to be a part of Asia Pacific & Middle East's (APME) largest, most innovative, and rapidly growing data centre company?

AirTrunk is a technology company with a powerful purpose - to scale and sustain the relentless growth of the region’s digital future. We do this by continuously redefining and delivering hyperscale data centres that meet the needs of our customers - the world’s most transformational companies. And we’re doing so sustainably, for today and tomorrow.

Having opened Australia’s first and largest hyperscale data centres in 2017, we set our eyes on rapid expansion and now operate a platform of hyperscale data centres across the APME region. With backing from our investors, including Blackstone, this is just the beginning…

Come join the A-Team at AirTrunk, where the cloud meets the ground.

***Please note: This is not an IT related role. ****

A Snapshot

As the Service Delivery Manager based in Johor Bahru, you will report to the Senior Director, Service Delivery - APJ, and collaborate closely with the broader Operations team, making your mark in several ways:

Your Day to Day

As the Service Delivery Manager, your daily responsibilities will include, but not limited to, the following key tasks, along with tackling a variety of other exciting challenges:

Requirements

To perform this role successfully, the suitably experienced individual must understand and demonstrate the basic tenets of leadership. The items in the list below are representative of the knowledge, skill, and/or ability required for satisfactorily meeting the expectations of the role.

The AirTrunk Culture
Working at AirTrunk is a once in a lifetime opportunity to fast-track your career and amplify your impact. Whilst you’re helping scale our region’s digital future, we’ll help you Grow@Hyperscale and unleash your full potential.
The pace in which we operate means you’ll feel an electric atmo…","visa_sponsorship":null,"experience_years_min":null,"job_address":null,"job_city":null,"job_state":null,"job_country":null,"location_lat":1.4581986,"location_lng":103.7649059,"keywords":["infrastructure","collaboration","documentation","communication","relationships","Collaborate","operations","PowerPoint","engagement","onboarding","compliance","commercial","reporting","Microsoft","standards","security","Platform","Flexible","customer","internal","external","budgets","vendors","design","Growth","teams","Excel","Sales","data"],"company":{"name":"AirTrunk","logo_url":"https://img.logo.dev/airtrunk.com?token=pk_fWx5G5QrQMm-0Ud8BW3mBg&size=64&format=png","description":"AirTrunk is a technology company that develops and operates a platform of hyperscale data centers across the Asia Pacific and Middle East regions.","website_url":"https://airtrunk.com/","linkedin_url":"https://au.linkedin.com/company/airtrunk","glassdoor_url":null,"x_url":null,"instagram_url":null,"youtube_url":null,"github_url":null,"huggingface_url":null,"tiktok_url":null,"crunchbase_url":null,"facebook_url":null,"employee_count_range":"201-500","employee_count":482,"founded_year":2015,"headquarters":{"address":"Level 47, 88 Walker Street, PO Box 1755, North Sydney, NSW 2060, Australia","city":"North Sydney, NSW","country":"AU","lat":-33.8318879,"lng":151.2093253},"industry":"other","company_type":"startup","total_funding_usd":null,"locations":["AirTrunk","Bomhq","Chiba, Japan","Hong Kong, Hong Kong","Johor Bahru","Melbourne","Melbourne, Australia","Osaka","Roppongi, Tokyo","Singapore","Western Sydney"]}}