{"id":"3707451275","title":"Remote Triage Nurse ","posted_at":"2026-06-03T16:21:10.000Z","apply_url":"https://job-boards.greenhouse.io/firsthand/jobs/4076991009","locations":["Remote"],"employment_type":null,"workplace_type":null,"seniority_level":"mid","description_language":"en","source_name":"greenhouse","source_url":"https://job-boards.greenhouse.io/firsthand/jobs/4076991009","salary":{"min":80000,"max":80000,"currency":"USD","period":"year","display":"$80,000+"},"job_summary":"Firsthand supports individuals living with serious mental illness through a holistic approach involving peer recovery specialists, benefits specialists, and clinicians. The Triage Nurse is a remote role responsible for providing telephone and electronic clinical triage, care coordination, and staff training.","job_description":{"responsibilities":["Manage inbound clinical issues from staff and patients via phone.","Triage clinical issues and escalate emergencies immediately.","Collaborate with peer mental health workers, social workers, and APPs to address acute issues.","Coordinate care with external providers to ensure seamless health management.","Develop and deliver training on basic medical topics for non-clinical staff."],"minimum_qualifications":["Active RN license through a Nurse Licensure Compact (NLC) state.","Bachelor of Science in Nursing (BSN).","At least 3 years of clinical care experience in psychiatric inpatient or outpatient settings.","Experience working with populations facing serious mental illness, behavioral health conditions, or substance use disorders.","Care management and coordination experience."],"preferred_qualifications":["Psychiatric-Mental Health Nursing Certification (PMH-BC).","Washington state RN license."]},"visa_sponsorship":"no","experience_years_min":null,"job_address":null,"job_city":null,"job_state":null,"job_country":null,"location_lat":40.233788,"location_lng":-111.658815,"keywords":["collaboration","communication","Collaborate","performance","inclusive","outreach","external","inbound","empathy","develop","vision","social","teams","email","phone","forms","data","apps"],"company":{"name":"Firsthand","logo_url":"https://img.logo.dev/firsthand.com?token=pk_fWx5G5QrQMm-0Ud8BW3mBg&size=64&format=png","description":"Firsthand provides holistic, team-based care and virtual clinical support to individuals living with serious mental illness to improve health outcomes and reduce inappropriate healthcare utilization.","website_url":"https://firsthand.com","linkedin_url":null,"glassdoor_url":null,"x_url":null,"instagram_url":null,"youtube_url":"https://www.youtube.com/@firsthandcares","github_url":"https://github.com/firsthandcares","huggingface_url":null,"tiktok_url":null,"crunchbase_url":null,"facebook_url":"https://www.facebook.com/firsthandcares/","employee_count_range":"11-50","employee_count":null,"founded_year":1995,"headquarters":{"address":"524 Broadway Floor 11, New York, NY 10012, United States","city":"San Francisco, CA","country":"US","lat":37.7879363,"lng":-122.4075201},"industry":"healthtech","company_type":"startup","total_funding_usd":336000,"locations":["Akron, OH","Albuquerque, NM","Bellingham, WA","Billings, MT","Cincinnati, OH","Cleveland, OH","Columbus, OH","Dayton, OH","Detroit, MI","Eugene, OR","Everett, WA","Fairfax, VA","Georgia","Grand Rapids, MI","Miami, FL","Michigan, US","Michigan, USA","New York, NY","Newport News, VA","Norfolk, VA","Ohio, US","Ohio, USA","Olympia, WA","Orlando, FL","Richmond, VA","Roanoke, VA","Saginaw, MI","Spokane, WA","Tacoma, WA","Vancouver, Canada","Vancouver, WA","Virginia Beach, VA","Virginia, USA","Washington, DC"]}}