{"id":"3371986682","title":"Product Manager","posted_at":"2026-05-04T14:05:38.000Z","apply_url":"https://jobs.ashbyhq.com/solace/9b91a426-69f1-4fc3-8cb0-90cc2a38305f/application","locations":["Redwood City, CA"],"employment_type":"full_time","workplace_type":"remote","seniority_level":"mid","description_language":"en","source_name":"ashby","source_url":"https://jobs.ashbyhq.com/solace/9b91a426-69f1-4fc3-8cb0-90cc2a38305f","salary":null,"job_summary":"Solace is a Series C healthcare startup that pairs patients with expert advocates to navigate the U.S. healthcare system. The Product Manager will develop and execute product initiatives to drive customer experience and retention while supporting cross-functional teams.","job_description":{"responsibilities":["Develop and execute product initiatives to drive customer perception, experience, and retention","Support engineering, design, and product management across Solace products","Define initiative-level roadmaps and ensure work delivers on goals and deadlines","Provide visibility into current projects and manage stakeholder involvement","Document decisions and action items while following up on commitments","Act as a guardian of the Solace brand and user expectations"],"minimum_qualifications":["3+ years of relevant experience in Consumer startups","Ability to work autonomously and take ownership of work","Strong communication skills for cross-departmental collaboration","Must be based in the United States"],"preferred_qualifications":["Bias toward action and execution","Comfort with ambiguity and controlled chaos","Intuition for creating consumer-oriented experiences"]},"visa_sponsorship":null,"experience_years_min":3,"job_address":null,"job_city":"Redwood City","job_state":"CA","job_country":"US","location_lat":37.4863239,"location_lng":-122.232523,"keywords":["cross-functional","collaboration","communication","stakeholders","stakeholder","experiences","engineering","marketing","standards","retention","roadmaps","consumer","customer","develop","design","launch","craft"],"company":{"name":"Solace","logo_url":"https://img.logo.dev/solace.com?token=pk_fWx5G5QrQMm-0Ud8BW3mBg&size=64&format=png","description":"Solace is a healthcare technology company that provides patients with expert advocates and digital tools to help them navigate the U.S. healthcare system.","website_url":"https://solace.com/","linkedin_url":"https://www.linkedin.com/company/solacedotcom","glassdoor_url":"https://www.glassdoor.com/Overview/Working-at-Solace-EI_IE458812.11,17.htm","x_url":"https://x.com/solacedotcom","instagram_url":null,"youtube_url":"https://www.youtube.com/solacesystems","github_url":"https://github.com/SolaceProducts","huggingface_url":null,"tiktok_url":null,"crunchbase_url":null,"facebook_url":null,"employee_count_range":"201-500","employee_count":480,"founded_year":2001,"headquarters":{"address":"4000 Innovation Drive, 3rd Floor, Ottawa, Ontario, K2K 3K1, Canada","city":"Ottawa, ON","country":"CA","lat":45.4215,"lng":-75.6972},"industry":"software","company_type":"enterprise","total_funding_usd":null,"locations":["Redwood City, CA"]}}