{"id":"1652489534","title":"Director, Technical Support","posted_at":"2026-06-03T20:45:08.000Z","apply_url":"https://job-boards.greenhouse.io/ada18/jobs/5154919007","locations":["Remote"],"employment_type":null,"workplace_type":"remote","seniority_level":"director","description_language":"en","source_name":"greenhouse","source_url":"https://job-boards.greenhouse.io/ada18/jobs/5154919007","salary":null,"job_summary":null,"job_description":null,"visa_sponsorship":null,"experience_years_min":null,"job_address":null,"job_city":null,"job_state":null,"job_country":null,"location_lat":null,"location_lng":null,"keywords":["cross-functional","authentication","observability","relationships","stakeholders","RESTful APIs","storytelling","intelligence","experiences","competitive","engineering","end-to-end","operations","enterprise","AI-powered","automation","debugging","workflows","strategy","ai agent","Platform","Flexible","customer","leading","account","RESTful","design","vision","Growth","global","Claude","Square","teams","local","Spark","React","SaaS","data","APIs","LLMs","B2B","MCP","AI","CX"],"company":{"name":"Ada","logo_url":"https://img.logo.dev/ada.com?token=pk_fWx5G5QrQMm-0Ud8BW3mBg&size=64&format=png","description":"Ada provides an AI-powered customer service automation platform that enables enterprises to resolve customer inquiries through AI agents.","website_url":"https://ada.com","linkedin_url":"https://www.linkedin.com/company/ada-health","glassdoor_url":null,"x_url":"https://x.com/adahealth","instagram_url":null,"youtube_url":null,"github_url":null,"huggingface_url":null,"tiktok_url":null,"crunchbase_url":"https://www.crunchbase.com/organization/adahealth","facebook_url":null,"employee_count_range":"51-200","employee_count":null,"founded_year":2011,"headquarters":{"address":"Neue Grünstraße 17, 10179 Berlin, Germany","city":"Berlin","country":"DE","lat":52.5173885,"lng":13.3951309},"industry":"healthtech","company_type":"startup","total_funding_usd":167000000,"locations":["Toronto, Ontario"]}}