{"id":"1625135306","title":"Product Manager, WhatsApp","posted_at":"2026-03-31T18:31:29.000Z","apply_url":"https://job-boards.greenhouse.io/klaviyo/jobs/7662358003","locations":["Boston, MA"],"employment_type":null,"workplace_type":null,"seniority_level":"mid","description_language":"en","source_name":"greenhouse","source_url":"https://www.klaviyo.com/careers/jobs?gh_jid=7662358003","salary":{"min":104000,"max":156000,"currency":"USD","period":"year","display":"$104,000–$156,000"},"job_summary":"Klaviyo is a technology company that empowers creators to own their destiny by making first-party data accessible and actionable for personalized ecommerce experiences. This Product Manager role will lead the growth and adoption strategy for the company's WhatsApp messaging channel, focusing on funnel optimization and international expansion.","job_description":{"responsibilities":["Own and execute the WhatsApp adoption-focused roadmap.","Identify and close funnel leaks across the WhatsApp setup and sending journey.","Run rapid, metric-driven experiments to improve activation and adoption.","Define and track success metrics across adoption, engagement, deliverability, and system reliability.","Collaborate with cross-functional teams on multi-channel initiatives.","Gather and synthesize customer and stakeholder feedback to inform prioritization."],"minimum_qualifications":["4–6+ years of product management experience, ideally in messaging, growth, or platform products.","Experience with PLG experimentation focusing on acquisition, activation, retention, and conversion.","Data-driven and analytical mindset.","Comfortable navigating Meta's platform ecosystem, including Business API requirements and policy changes.","Strong communication skills with the ability to translate technical depth into business impact."],"preferred_qualifications":["Experience working on WhatsApp or conversational messaging products.","Experience building for or working with international markets, particularly LATAM or APAC.","Spanish and/or Portuguese language proficiency."]},"visa_sponsorship":null,"experience_years_min":null,"job_address":null,"job_city":null,"job_state":null,"job_country":null,"location_lat":42.3531058,"location_lng":-71.0574147,"keywords":["customer experience","cross-functionally","cross-functional","experimentation","infrastructure","multi-channel","communication","go-to-market","stakeholder","Collaborate","data-driven","scalability","experiences","competitive","fast-moving","engineering","processing","engagement","onboarding","conversion","telemetry","campaigns","discovery","ecosystem","retention","scalable","security","Platform","business","pipeline","customer","revenue","account","backend","inbound","privacy","design","Growth","Google","teams","local","email","forms","Legal","Sales","data","apps","Clay","ROI","API","AI"],"company":{"name":"Klaviyo","logo_url":"https://img.logo.dev/klaviyo.com?token=pk_fWx5G5QrQMm-0Ud8BW3mBg&size=64&format=png","description":"Klaviyo provides a marketing technology software platform that enables e-commerce brands and retailers to manage customer data and automate their marketing communications.","website_url":"https://klaviyo.com","linkedin_url":"https://www.linkedin.com/company/klaviyo","glassdoor_url":"https://www.glassdoor.com/Overview/Working-at-Klaviyo-EI_IE1169266.11,18.htm","x_url":"https://x.com/klaviyo","instagram_url":"https://www.instagram.com/klaviyo","youtube_url":"https://www.youtube.com/Klaviyo","github_url":"https://github.com/klaviyo","huggingface_url":null,"tiktok_url":null,"crunchbase_url":"https://www.crunchbase.com/organization/klaviyo","facebook_url":"https://www.facebook.com/Klaviyo/","employee_count_range":"5001-10000","employee_count":null,"founded_year":2012,"headquarters":{"address":"125 Summer Street, Floor 6, Boston, MA 02110, United States","city":"Boston, MA","country":"US","lat":42.3588336,"lng":-71.0578303},"industry":"software","company_type":"enterprise","total_funding_usd":null,"locations":["Austin, TX","Boston, MA","Chicago, IL","Denver, CO","Dublin","Dublin, IE","Dublin, Ireland","London, UK","London, United Kingdom","Los Angeles, CA","Madrid, Spain","Milan, Italy","Munich, Germany","New York, NY","Palo Alto, CA","Paris, France","Salt Lake City, UT","San Diego, CA","San Francisco, CA","Singapore","Sydney, AU","Sydney, Australia"]}}