{"id":"1270311168","title":"Senior Enterprise Engagement Manager","posted_at":"2026-05-07T18:02:47.000Z","apply_url":"https://job-boards.greenhouse.io/parloa/jobs/4753586101","locations":["Berlin, Germany"],"employment_type":"full_time","workplace_type":"remote","seniority_level":"senior","description_language":"en","source_name":"greenhouse","source_url":"https://job-boards.eu.greenhouse.io/parloa/jobs/4753586101","salary":null,"job_summary":"Parloa is a leader in agentic AI, powering over one billion customer interactions for global enterprise brands. The Senior Enterprise Engagement Manager will drive customer success, value realization, and long-term growth for enterprise clients throughout their AI transformation journey.","job_description":{"responsibilities":["Own the end-to-end customer journey post-sale to ensure adoption and measurable outcomes.","Act as a strategic advisor to enterprise clients during AI-driven transformation.","Identify and drive account expansion opportunities and growth plans.","Lead cross-functional teams to ensure successful implementations and go-lives.","Translate product capabilities into business impact through reporting and executive storytelling.","Manage technical and business stakeholders across the customer lifecycle."],"minimum_qualifications":["4+ years of experience in Customer Success, Consulting, or Account Management within enterprise environments.","Proven ability to drive strategic value and support digital transformation.","Track record of turning customer success into measurable business impact.","Strong project and stakeholder management skills.","Excellent communication and presentation skills for technical and non-technical audiences.","Technical curiosity regarding AI and automation.","Native or bilingual in German, and fluent in English."],"preferred_qualifications":[]},"visa_sponsorship":null,"experience_years_min":4,"job_address":null,"job_city":"Berlin","job_state":null,"job_country":"DE","location_lat":52.5299249,"location_lng":13.411193299999999,"keywords":["customer experience","cross-functional","communication","relationships","stakeholders","storytelling","stakeholder","experiences","end-to-end","enterprise","automation","engagement","compliance","reporting","standards","business","customer","leading","account","agentic","vision","Growth","global","teams","data","AI","CX"],"company":{"name":"Parloa","logo_url":"https://img.logo.dev/parloa.com?token=pk_fWx5G5QrQMm-0Ud8BW3mBg&size=64&format=png","description":"Parloa is a conversational AI platform that provides generative AI solutions for enterprise customer service.","website_url":"https://parloa.com","linkedin_url":"https://www.linkedin.com/company/parloa","glassdoor_url":null,"x_url":"https://x.com/parloa_ai","instagram_url":null,"youtube_url":"https://www.youtube.com/@parloa","github_url":"https://github.com/parloa","huggingface_url":null,"tiktok_url":null,"crunchbase_url":null,"facebook_url":null,"employee_count_range":"501-1000","employee_count":null,"founded_year":2018,"headquarters":{"address":"Schönhauser Allee 9, 10119 Berlin, Germany","city":"Berlin","country":"DE","lat":52.5173885,"lng":13.3951309},"industry":"other","company_type":"startup","total_funding_usd":562000000,"locations":["Berlin","Berlin, Germany","Dublin, Ireland","Istanbul, Turkey","London, UK","London, United Kingdom","Madrid, Spain","Milan, Italy","Munich, Germany","New York, NY","New York, USA","Paris, France","Remotely in Malaysia"]},"structured_data":{"@context":"https://schema.org","@type":"JobPosting","@id":"https://curastem.org/jobs/1270311168#job","title":"Senior Enterprise Engagement Manager","description":"Parloa is a leader in agentic AI, powering over one billion customer interactions for global enterprise brands. The Senior Enterprise Engagement Manager will drive customer success, value realization, and long-term growth for enterprise clients throughout their AI transformation journey.","datePosted":"2026-05-07T18:02:47.000Z","validThrough":"2026-06-06T18:02:47.000Z","url":"https://curastem.org/jobs/1270311168","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Parloa","sameAs":"https://parloa.com","logo":"https://img.logo.dev/parloa.com?token=pk_fWx5G5QrQMm-0Ud8BW3mBg&size=64&format=png"},"employmentType":"FULL_TIME","identifier":{"@type":"PropertyValue","name":"Parloa","value":"1270311168"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"DE"}}}