{"id":"0910746609","title":"Operations Manager,  Solution Engineering & Services","posted_at":"2026-06-11T21:47:53.000Z","apply_url":"https://job-boards.greenhouse.io/parloa/jobs/4694390101","locations":["New York, NY"],"employment_type":"full_time","workplace_type":"remote","seniority_level":"mid","description_language":"en","source_name":"greenhouse","source_url":"https://job-boards.eu.greenhouse.io/parloa/jobs/4694390101","salary":{"min":150000,"max":175000,"currency":"USD","period":"year","display":"$150,000–$175,000"},"job_summary":"Parloa is a leader in enterprise-grade conversational AI, powering over one billion customer interactions for global brands. This Forward Deployed Engineer, DevOps role focuses on building and scaling the infrastructure and CI/CD platforms that support custom agent integrations for key clients.","job_description":{"responsibilities":["Design and maintain cloud infrastructure for custom integration services.","Create reusable CI/CD pipeline templates for automated service deployment.","Champion Infrastructure as Code (IaC) for standardized service environments.","Manage Kubernetes-based environments with a focus on security and resource management.","Implement monitoring and observability solutions for service health.","Act as the primary DevOps partner for the Forward Deployed Engineering team.","Develop automation scripts in Python, Go, or Bash to streamline service lifecycles.","Support and modernize legacy Azure infrastructure to Kubernetes-based platforms."],"minimum_qualifications":["5+ years of professional experience in DevOps or infrastructure engineering.","Proficiency in Python, Go, or Bash.","Hands-on expertise with AWS, GCP, or Azure.","Advanced knowledge of Kubernetes, Helm, and Docker.","Experience with CI pipelines (Jenkins, GitHub Actions, GitLab CI) and GitOps (Argo CD).","Strong background in Infrastructure as Code, specifically Terraform.","Experience building self-service tools for development teams."],"preferred_qualifications":["Strong customer-first mindset."]},"visa_sponsorship":null,"experience_years_min":5,"job_address":null,"job_city":"New York","job_state":"NY","job_country":"US","location_lat":40.7472169,"location_lng":-73.988551,"keywords":["customer experience","recommendations","infrastructure","observability","communication","storytelling","forecasting","experiences","engineering","end-to-end","operations","enterprise","dashboards","monitoring","Kubernetes","Salesforce","automation","compliance","reporting","pipelines","Terraform","templates","standards","workflows","reusable","security","business","accuracy","modeling","pipeline","customer","evaluate","leading","revenue","Jenkins","scripts","agentic","develop","design","vision","global","deploy","DevOps","Python","agents","GitHub","teams","CI/CD","Azure","Sales","SaaS","data","Jira","GCP","n8n","AWS","AI"],"company":{"name":"Parloa","logo_url":"https://img.logo.dev/parloa.com?token=pk_fWx5G5QrQMm-0Ud8BW3mBg&size=64&format=png","description":"Parloa is a conversational AI platform that provides generative AI solutions for enterprise customer service.","website_url":"https://parloa.com","linkedin_url":"https://www.linkedin.com/company/parloa","glassdoor_url":null,"x_url":"https://x.com/parloa_ai","instagram_url":null,"youtube_url":"https://www.youtube.com/@parloa","github_url":"https://github.com/parloa","huggingface_url":null,"tiktok_url":null,"crunchbase_url":null,"facebook_url":null,"employee_count_range":"501-1000","employee_count":null,"founded_year":2018,"headquarters":{"address":"Schönhauser Allee 9, 10119 Berlin, Germany","city":"Berlin","country":"DE","lat":52.5173885,"lng":13.3951309},"industry":"other","company_type":"startup","total_funding_usd":562000000,"locations":["Berlin","Berlin, Germany","Dublin, Ireland","Istanbul, Turkey","London, UK","London, United Kingdom","Madrid, Spain","Milan, Italy","Munich, Germany","New York, NY","New York, USA","Paris, France","Remotely in Malaysia"]}}